Overview

At Ravaage, we are committed to ensuring your satisfaction with every purchase. If you encounter any issues with your product, we offer a straightforward return and replacement policy to address your concerns promptly.

Replacement and Refund Process:

Contact Us: If you discover a problem with your product, please contact our customer service team within 7 days of receiving your order. You can reach us via +91 91633 36915 or at our email ravaageofficial@gmail.com.

Return Authorization: Our customer service team will guide you through the return process.

Return the Product: Pack the product securely and include all original packaging, accessories, and documentation.

Delivery Charges: Please note that customers are responsible for the cost of returning the product to us. We recommend using a reliable shipping method with tracking to ensure safe delivery. The shipment cost will be ₹100.

Inspection and Refund/Replacement: Once we receive the returned product, our team will inspect it to verify the issue. If the problem is confirmed, you can choose between a replacement or a refund.

Replacement Policy:

If you opt for a replacement, we will promptly ship a new product to you at no additional cost.
Conditions for Return and Replacement:
The product must be returned in its original condition, unused, and undamaged.
Returns and replacement requests must be initiated within 7 days of receiving the order.
Proof of purchase is required for all returns and replacement requests.
Products damaged due to misuse, neglect, or improper handling may not be eligible for return or replacement.
contact us:
If you have any questions or need further assistance regarding our return and replacement policy, please don’t hesitate to contact our customer service team at +91 91633 36915 or at our email ravaageofficial@gmail.com.

Thank you for choosing Ravaage We value your satisfaction and look forward to resolving any issues to your complete satisfaction.